This weeks assignments in my honest opinion, were the best so far. I especially enjoyed the videos from Ted.com. I do my best to watch one of Ted's talks everyday and have the page set as my homepage in my browser. The avatar lectures however, I thought were weird.
One of the main tasks of my job are presenting options of services, merchandise, and personalization available to clients. There is little use of technology for now and most of the information is exchanged face-to-face, but I see this changing already. When someone is going though the difficult situation of losing a loved one, they often are not comfortable speaking with someone in person. They often turn to the Internet for answers to their questions. Historically funeral homes have been reluctant to offer too much information on the Internet about services and pricing. Online presentation of this information could be delivered to clients in a way that could conform with a companies best practices in a medium that is more comfortable to a person in a ragile state. This could provide much more than a price list, and explain further the value of the services. This could also help differentiate our company from competitors.
The material this week was great, and I had fun.
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